FAQ
Q: Can I create or join a team after I have registered?
A: You bet! We love to see friends and families encouraging each other. Follow the steps listed HERE to create or join a team.
Q: Do we earn rewards for referring friends?
A: Absolutely! But, they must use your personal referral link. The link was emailed to you, but you can also get it by following THESE STEPS
Q: How do I see how many referrals I have?
A: Thanks for bringing your friends along for the adventure. You can see who used your referral link HERE.
Q: Can I change my shirt and/or pant size?
A: Yes. As long as the deadline hasn’t passed (November 1st) - Follow the steps HERE to get your size updated
Q: How do I submit my virtual results
A: There are several ways to submit virtual results. Click HERE to see what we think is the easiest way.
Q: I entered an activity incorrectly. How can I edit or delete the activity?
A: We’ll forgive you this time, but don’t let it happen again. You better click HERE to find out how to fix it before we change our mind.
Q: I see people posting pictures of where they are on the map. How do I do that?
A: This has got to be one of our favorite features of our virtual events. Follow along HERE and we’ll show you how. We’ll even share another cool little secret with you.
Q: How do I set my goal?
A: Your goal is by the distance you chose during registration. If you would like to change your distance, email renee@racefullsend.com
Q: How do I get my digital race bib?
A: Love collecting race bibs as much as we do? Well you’re in luck, we even have them for our virtual races. Follow the steps HERE to get yours.
Don't see your question answered here? Shoot me an email, renee@racefullsend.com
